If You Are Having Technical Issues, You May Request Help By:
logging into the support.scottcounty.net workorder system (using your webmail login)
contacting the Technology Offices by calling: 423.663.8486 (or dialing extension 8486 from a district phone)
- stopping us while walking down the hall. If we have time, we'll be glad to help you. If not, we may ask you to submit a workorder. This guarantees your request will be recorded in the workorder system and will not be forgotten.
We do NOT accept workorder requests via fax.
Areas & Items That We Support
The Technology Department handles diagnostics & repair for a number of various electronic devices throughout the district. While this list may not include everything, it will give you a sense of the areas where we can help:
District owned personal computers & other computing devices, Network Connectivity (Wired & Wireless), Email, Student Management, Telephones, Intercoms, TV's, VCR's, DVD's, Cable TV, Security & Surveillance Systems, Projectors, Electronic Whiteboards, Printers, Classroom moves / relocations that involve district technology, etc.
While we will gladly advise and assist individuals with using their personally owned technology, we will not provide repair services for those devices.